Professional Certificate in Influencing Skills: Persuasion Techniques
-- ViewingNowThe Professional Certificate in Influencing Skills: Persuasion Techniques is a comprehensive course that empowers learners with the essential skills required to excel in their careers. This program focuses on enhancing communication abilities, enabling professionals to persuade and influence others effectively in the workplace.
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โข Understanding Influence and Persuasion: definitions, benefits, and applications
โข Primary and Secondary Persuasion Techniques: ethos, pathos, logos, and more
โข Building Rapport: creating trust, empathy, and connection
โข Effective Communication: active listening, assertiveness, and clarity
โข Framing and Reframing: context and perspective in persuasion
โข Overcoming Objections: anticipating and addressing resistance
โข Emotional Intelligence: recognizing and managing emotions in oneself and others
โข Persuasive Storytelling: structure, content, and delivery
โข Influence in Teams and Organizations: leadership, collaboration, and negotiation
โข Ethics and Responsibility: power dynamics, cultural sensitivity, and professionalism
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