Executive Development Programme in Design Thinking: Customer-Centric Solutions

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The Executive Development Programme in Design Thinking: Customer-Centric Solutions is a certificate course that emphasizes the importance of a customer-centric approach in today's business landscape. This programme is designed to meet the growing industry demand for professionals who can understand and cater to customer needs, driving innovation and growth.

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By enrolling in this course, learners will develop essential skills in Design Thinking, a problem-solving approach that focuses on empathy, experimentation, and iteration. They will learn to apply these skills to real-world business scenarios, enabling them to create customer-centric solutions that add value and drive success. This programme is ideal for professionals seeking to advance their careers in product management, innovation, marketing, or any role that requires a deep understanding of customer needs and behaviours. By completing this course, learners will be equipped with the skills and knowledge needed to lead customer-centric initiatives and drive business success in the modern marketplace.

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โ€ข Introduction to Design Thinking
โ€ข Understanding Customer-Centricity
โ€ข The Design Thinking Process
โ€ข Empathize: User Research and Insights
โ€ข Define: Identifying Customer Needs and Problems
โ€ข Ideate: Generating Innovative Solutions
โ€ข Prototype: Turning Ideas into Tangible Products
โ€ข Test: Evaluating and Refining Solutions
โ€ข Implementing Design Thinking in Business Strategy
โ€ข Case Studies: Customer-Centric Solutions through Design Thinking

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The Executive Development Programme in Design Thinking: Customer-Centric Solutions focuses on developing professionals to create effective, customer-centric solutions in today's job market. With Design Thinking becoming increasingly vital, the demand for roles like Product Designer, UX Designer, UI Designer, Design Thinking Consultant, and Design Thinking Trainer is rising. This 3D pie chart displays the percentage of job market trends in the United Kingdom, highlighting the growing importance of these roles. The chart above illustrates the surge in demand for design thinking professionals in the UK job market. Product Designers take the lead with 35%, followed by UX Designers at 25%, UI Designers at 20%, Design Thinking Consultants at 15%, and Design Thinking Trainers at 5%. As businesses continue to emphasize customer-centric solutions, these roles are likely to remain in high demand, offering competitive salary ranges and opportunities for growth. This Executive Development Programme is designed to help professionals capitalize on these trends and advance their careers in the ever-evolving design thinking landscape.

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EXECUTIVE DEVELOPMENT PROGRAMME IN DESIGN THINKING: CUSTOMER-CENTRIC SOLUTIONS
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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