Executive Development Programme in Design Thinking: Customer-Centric Solutions
-- ViewingNowThe Executive Development Programme in Design Thinking: Customer-Centric Solutions is a certificate course that emphasizes the importance of a customer-centric approach in today's business landscape. This programme is designed to meet the growing industry demand for professionals who can understand and cater to customer needs, driving innovation and growth.
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⢠Introduction to Design Thinking
⢠Understanding Customer-Centricity
⢠The Design Thinking Process
⢠Empathize: User Research and Insights
⢠Define: Identifying Customer Needs and Problems
⢠Ideate: Generating Innovative Solutions
⢠Prototype: Turning Ideas into Tangible Products
⢠Test: Evaluating and Refining Solutions
⢠Implementing Design Thinking in Business Strategy
⢠Case Studies: Customer-Centric Solutions through Design Thinking
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