Executive Development Programme in Design Thinking: Customer-Centric Solutions
-- ViewingNowThe Executive Development Programme in Design Thinking: Customer-Centric Solutions is a certificate course that emphasizes the importance of a customer-centric approach in today's business landscape. This programme is designed to meet the growing industry demand for professionals who can understand and cater to customer needs, driving innovation and growth.
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โข Introduction to Design Thinking
โข Understanding Customer-Centricity
โข The Design Thinking Process
โข Empathize: User Research and Insights
โข Define: Identifying Customer Needs and Problems
โข Ideate: Generating Innovative Solutions
โข Prototype: Turning Ideas into Tangible Products
โข Test: Evaluating and Refining Solutions
โข Implementing Design Thinking in Business Strategy
โข Case Studies: Customer-Centric Solutions through Design Thinking
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