Professional Certificate in Reflective Listening: Active Engagement

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The Professional Certificate in Reflective Listening: Active Engagement is a vital course designed to enhance communication skills in the workplace. Reflective listening is a critical technique that promotes active engagement, fosters better understanding, and builds stronger relationships.

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AboutThisCourse

In today's fast-paced and diverse work environment, effective communication is essential for career advancement and success. This course equips learners with the necessary skills to become better listeners, improve collaboration, and manage conflicts effectively. The industry demand for reflective listening skills is high, with many employers recognizing the value of active engagement and effective communication in the workplace. By completing this course, learners will gain a competitive edge, improve their professional image, and increase their chances of career advancement. The Professional Certificate in Reflective Listening: Active Engagement is an investment in your career that will pay off in the form of improved communication, better relationships, and greater success in your chosen field.

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CourseDetails

• Understanding Reflective Listening: Definitions & Importance
• Active Engagement: Building Rapport & Displaying Empathy
• Key Elements of Reflective Listening: Paraphrasing, Summarizing & Reflection
• The Power of Silence: Pauses & Wait Time in Reflective Listening
• Overcoming Barriers to Effective Reflective Listening
• Reflective Listening in Practice: Real-World Scenarios & Role-Plays
• Reflective Listening & Conflict Resolution: De-escalating Tense Situations
• Reflective Listening in the Digital Age: Adapting Communication Skills for Virtual Settings
• Assessing & Improving Reflective Listening Skills: Self-Assessment Tools & Feedback Techniques
• Ethical Considerations in Reflective Listening: Boundaries, Cultural Sensitivity & Professionalism

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN REFLECTIVE LISTENING: ACTIVE ENGAGEMENT
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London College of Foreign Trade (LCFT)
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05 May 2025
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