Certificate in Persuasion for Customer Experience: Satisfaction Enhancement

Name: Certificate in Persuasion for Customer Experience: Satisfaction Enhancement
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Roles in the **Certificate in Persuasion for Customer Experience: Satisfaction Enhancement** program are designed to boost job market trends, with a focus on enhancing customer satisfaction through persuasive communication. Some of these roles include: 1. **Customer Experience Specialist**: Professionals in this role are responsible for managing customer interactions and ensuring a positive experience for clients. The average salary in the UK is around £28,000 per year, and the demand for this skill is high. 2. **Sales Representative**: Sales reps use persuasive communication techniques to close deals and meet sales targets. The UK salary range is typically between £20,000 and £45,000 per year, depending on experience and industry. 3. **Customer Service Manager**: A customer service manager leads a team of customer service representatives and ensures they have the necessary tools and training to succeed. The average salary in the UK is around £35,000 per year. 4. **Marketing Specialist**: Marketers use persuasive communication strategies to promote products and services. The UK salary range is between £22,000 and £45,000 per year, depending on experience and industry. 5. **Human Resources Professional**: HR professionals use persuasion to attract and retain top talent, resolve conflicts, and develop employee training programs. The average salary in the UK is around £35,000 per year. By mastering persuasive communication techniques, professionals in these roles can increase their value to employers and enhance customer satisfaction. The **Certificate in Persuasion for Customer Experience: Satisfaction Enhancement** program helps learners develop these critical skills, making them more competitive in the job market.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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CERTIFICATE IN PERSUASION FOR CUSTOMER EXPERIENCE: SATISFACTION ENHANCEMENT

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London College of Foreign Trade (LCFT)

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05 May 2025

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