Executive Development Programme in User Journey Narratives
-- ViewingNowThe Executive Development Programme in User Journey Narratives is a certificate course that focuses on the essential skill of creating compelling user journey narratives. This program is designed to meet the growing industry demand for professionals who can understand and improve customer experiences.
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⢠User Journey Mapping
⢠Customer Experience (CX) Fundamentals
⢠Design Thinking for User Journey Narratives
⢠Human-Centered Design
⢠Storytelling in Business: Crafting Compelling Narratives
⢠Digital User Experience (UX) Best Practices
⢠Data-Driven Decision Making for User Journey Optimization
⢠Stakeholder Communication and Collaboration
⢠Change Management and User Adoption Strategies
⢠Measuring and Evaluating User Journey Success
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