Executive Development Programme in User Journey Narratives
-- ViewingNowThe Executive Development Programme in User Journey Narratives is a certificate course that focuses on the essential skill of creating compelling user journey narratives. This program is designed to meet the growing industry demand for professionals who can understand and improve customer experiences.
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โข User Journey Mapping
โข Customer Experience (CX) Fundamentals
โข Design Thinking for User Journey Narratives
โข Human-Centered Design
โข Storytelling in Business: Crafting Compelling Narratives
โข Digital User Experience (UX) Best Practices
โข Data-Driven Decision Making for User Journey Optimization
โข Stakeholder Communication and Collaboration
โข Change Management and User Adoption Strategies
โข Measuring and Evaluating User Journey Success
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