Executive Development Programme in Strategic Customer-Centric Business Model Design
-- ViewingNowThe Executive Development Programme in Strategic Customer-Centric Business Model Design is a certificate course designed to empower professionals with the skills to create customer-centric business models. In today's competitive market, there is an increasing demand for experts who can design and implement customer-centric strategies that drive business growth and profitability.
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โข Strategic Customer-Centric Business Model Design: An Overview
โข Understanding Customer Segments and Needs
โข Value Proposition Development in Customer-Centric Models
โข Customer Relationship Management and Engagement
โข Designing Customer Journey Maps for Business Model Innovation
โข Metrics and Analytics for Customer-Centric Business Models
โข Organizational Alignment for Customer-Centricity
โข Implementing and Managing Change in Customer-Centric Transformation
โข Continuous Improvement and Innovation in Customer-Centric Business Models
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