Executive Development Programme in Strategic Customer-Centric Business Model Design
-- viewing nowThe Executive Development Programme in Strategic Customer-Centric Business Model Design is a certificate course designed to empower professionals with the skills to create customer-centric business models. In today's competitive market, there is an increasing demand for experts who can design and implement customer-centric strategies that drive business growth and profitability.
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Course Details
• Strategic Customer-Centric Business Model Design: An Overview
• Understanding Customer Segments and Needs
• Value Proposition Development in Customer-Centric Models
• Customer Relationship Management and Engagement
• Designing Customer Journey Maps for Business Model Innovation
• Metrics and Analytics for Customer-Centric Business Models
• Organizational Alignment for Customer-Centricity
• Implementing and Managing Change in Customer-Centric Transformation
• Continuous Improvement and Innovation in Customer-Centric Business Models
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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