Certificate in Effective Verbal Skills: Assertive Communication
-- ViewingNowThe Certificate in Effective Verbal Skills: Assertive Communication is a comprehensive course designed to enhance learners' verbal communication abilities. This program emphasizes the importance of assertive communication, which is crucial in both personal and professional settings.
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โข Understanding Verbal Communication: fundamentals and importance
โข Assertive vs Aggressive vs Passive Communication Styles
โข The Power of Active Listening in Assertive Communication
โข Identifying and Expressing Needs and Wants Assertively
โข Using "I" Statements and Avoiding "You" Statements
โข Effective Conflict Resolution and Assertive Communication
โข Building and Maintaining Healthy Relationships through Assertiveness
โข Handling Objections and Criticism Assertively
โข Body Language and Tone in Assertive Communication
โข Overcoming Barriers to Effective Verbal Skills: Empathy and Assertiveness
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