Certificate in Effective Verbal Skills: Assertive Communication
-- viewing nowThe Certificate in Effective Verbal Skills: Assertive Communication is a comprehensive course designed to enhance learners' verbal communication abilities. This program emphasizes the importance of assertive communication, which is crucial in both personal and professional settings.
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Course Details
• Understanding Verbal Communication: fundamentals and importance
• Assertive vs Aggressive vs Passive Communication Styles
• The Power of Active Listening in Assertive Communication
• Identifying and Expressing Needs and Wants Assertively
• Using "I" Statements and Avoiding "You" Statements
• Effective Conflict Resolution and Assertive Communication
• Building and Maintaining Healthy Relationships through Assertiveness
• Handling Objections and Criticism Assertively
• Body Language and Tone in Assertive Communication
• Overcoming Barriers to Effective Verbal Skills: Empathy and Assertiveness
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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