Advanced Certificate in Union Grievance Handling Techniques Mastery

-- viewing now

The Advanced Certificate in Union Grievance Handling Techniques Mastery is a comprehensive course designed to equip learners with advanced skills in grievance handling, a critical process in labor relations. This certificate course emphasizes the importance of effective communication, negotiation, and problem-solving in addressing grievances, promoting a harmonious and productive work environment.

4.0
Based on 7,130 reviews

5,824+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In an era where labor rights are increasingly recognized and protected, the demand for professionals skilled in union grievance handling is on the rise. This course provides learners with the essential skills and knowledge to navigate the complexities of grievance handling, making them valuable assets in any organization. By the end of this course, learners will have mastered the techniques for analyzing grievances, conducting investigations, and facilitating resolutions that are fair, legal, and respectful. They will also have gained a deep understanding of the legal and contractual frameworks governing grievance handling, enhancing their ability to handle grievances effectively and professionally. This course is a stepping stone for career advancement in human resources, labor relations, and related fields.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Advanced Grievance Analysis: Understanding and interpreting complex grievances, identifying patterns, and determining the best course of action.
• Legal Framework for Union Grievance Handling: Reviewing key labor laws and regulations that impact grievance handling, including the National Labor Relations Act (NLRA) and collective bargaining agreements (CBAs).
• Effective Communication Strategies: Developing clear, persuasive, and empathetic communication skills to facilitate positive interactions with management, union members, and third-party stakeholders.
• Advanced Negotiation Techniques: Mastering the art of negotiation, including preparation, communication, and resolution strategies to effectively address grievances.
• Union Grievance Mediation: Understanding the role of mediation in resolving grievances, including selecting a mediator, preparing for mediation, and presenting a compelling case.
• Grievance Arbitration: Exploring the arbitration process, including selecting an arbitrator, preparing for arbitration, and presenting evidence.
• Investigative Techniques for Grievance Handling: Developing skills in conducting thorough investigations, gathering evidence, and interviewing witnesses.
• Performance Management and Grievances: Understanding the intersection between performance management and grievances, including addressing performance issues, documentation, and disciplinary action.
• Strategies for Dealing with Difficult Personalities: Mastering techniques for handling challenging individuals, including aggressive, passive-aggressive, and uncooperative personalities.
• Best Practices for Union Grievance Handling: Reviewing best practices, including record-keeping, documentation, and communication, to ensure effective grievance handling.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN UNION GRIEVANCE HANDLING TECHNIQUES MASTERY
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment