Global Certificate in Customer Service: Excellence Redefined
-- ViewingNowThe Global Certificate in Customer Service: Excellence Redefined is a comprehensive course designed to empower professionals with essential skills for career advancement in customer service. This certificate program highlights the importance of customer service in today's competitive business landscape, where customer experience is a critical differentiator.
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โข Global Customer Service Standards
โข Effective Communication in Customer Service
โข Cultural Sensitivity and Global Customer Service
โข Problem Solving and Critical Thinking in Customer Service
โข Using Technology for Global Customer Service
โข Customer Service Metrics and Performance Improvement
โข Managing Customer Service Teams
โข Building Customer Loyalty and Relationships
โข Handling Customer Complaints and Conflict Resolution
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