Certificate in Empathetic Communication Skills: Listening Techniques
-- ViewingNowThe Certificate in Empathetic Communication Skills: Listening Techniques course is a powerful tool that enhances your ability to connect with others, build strong relationships, and advance your career. This course emphasizes the importance of empathetic listening, a critical yet often overlooked skill in professional settings.
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โข Active Listening Techniques
โข Reflective Listening Skills
โข Empathetic Statements in Communication
โข Non-Verbal Communication and Empathy
โข Barriers to Effective Listening and Solutions
โข Paraphrasing and Summarizing for Clarification
โข Emotional Intelligence and Empathetic Communication
โข Overcoming Bias and Promoting Inclusion in Communication
โข Building Rapport through Empathetic Communication
โข Practical Exercises and Role-Plays for Empathetic Listening Skills
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