Certificate in Empathetic Communication Skills: Listening Techniques

Name: Certificate in Empathetic Communication Skills: Listening Techniques
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The Certificate in Empathetic Communication Skills: Listening Techniques course is a powerful tool that enhances your ability to connect with others, build strong relationships, and advance your career. This course emphasizes the importance of empathetic listening, a critical yet often overlooked skill in professional settings.

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AboutThisCourse

In today's fast-paced, interconnected world, the demand for empathetic communicators is higher than ever. By learning effective listening techniques, you demonstrate respect, understanding, and a genuine desire to help others. These qualities are essential for success in any industry, from healthcare and education to business and technology. Through this course, you'll gain practical skills to improve your listening, enhance your emotional intelligence, and cultivate more meaningful relationships. You'll learn how to ask open-ended questions, provide constructive feedback, and create a safe space for others to share their thoughts and feelings. By the end of the course, you'll be equipped with the essential tools to excel in any professional setting and build a rewarding career.

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CourseDetails

• Active Listening Techniques
• Reflective Listening Skills
• Empathetic Statements in Communication
• Non-Verbal Communication and Empathy
• Barriers to Effective Listening and Solutions
• Paraphrasing and Summarizing for Clarification
• Emotional Intelligence and Empathetic Communication
• Overcoming Bias and Promoting Inclusion in Communication
• Building Rapport through Empathetic Communication
• Practical Exercises and Role-Plays for Empathetic Listening Skills

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN EMPATHETIC COMMUNICATION SKILLS: LISTENING TECHNIQUES

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London College of Foreign Trade (LCFT)

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05 May 2025

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