Executive Development Programme in Upselling Psychology
-- ViewingNowThe Executive Development Programme in Upselling Psychology is a certificate course designed to empower professionals with the skills to enhance customer value and drive business growth. This program focuses on the psychology behind upselling, teaching learners how to identify customer needs, build trust, and suggest products or services effectively.
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โข Understanding Upselling Psychology
โข Principles of Upselling and Cross-Selling
โข Human Behavior and Decision-Making in Sales
โข The Art of Persuasion and Influence in Upselling
โข Customer Segmentation and Personalization in Upselling
โข Leveraging Data and Analytics in Upselling
โข Effective Communication and Negotiation Skills
โข Building Long-Term Customer Relationships through Upselling
โข Ethics and Compliance in Upselling
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