Executive Development Programme in Upselling Psychology
-- ViewingNowThe Executive Development Programme in Upselling Psychology is a certificate course designed to empower professionals with the skills to enhance customer value and drive business growth. This program focuses on the psychology behind upselling, teaching learners how to identify customer needs, build trust, and suggest products or services effectively.
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⢠Understanding Upselling Psychology
⢠Principles of Upselling and Cross-Selling
⢠Human Behavior and Decision-Making in Sales
⢠The Art of Persuasion and Influence in Upselling
⢠Customer Segmentation and Personalization in Upselling
⢠Leveraging Data and Analytics in Upselling
⢠Effective Communication and Negotiation Skills
⢠Building Long-Term Customer Relationships through Upselling
⢠Ethics and Compliance in Upselling
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