Certificate in Sales Psychology and Influence: Behavioral Insights
-- ViewingNowThe Certificate in Sales Psychology and Influence: Behavioral Insights is a comprehensive course designed to empower professionals with critical skills in understanding customer behavior and decision-making processes. This certificate course highlights the importance of psychology in sales and provides actionable insights to influence customer decisions, foster loyalty, and improve sales performance.
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โข Introduction to Sales Psychology
โข Understanding Customer Behavior
โข The Power of Persuasion in Sales
โข Behavioral Insights for Effective Selling
โข Building Rapport and Trust with Customers
โข Overcoming Objections and Closing Sales
โข Leveraging Emotions in Sales
โข The Ethics of Sales Psychology
โข Neuro-Linguistic Programming (NLP) Techniques for Sales
โข Measuring and Analyzing Sales Performance through Behavioral Insights
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