Global Certificate in Customer-Centric Business Model Innovation
-- ViewingNowThe Global Certificate in Customer-Centric Business Model Innovation is a comprehensive course designed to empower professionals with the skills to drive customer-centric transformation. This certification focuses on the importance of understanding customer needs and integrating them into business strategies.
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AboutThisCourse
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โข Global Customer-Centric Business Model Innovation
โข Understanding Customer Needs and Pain Points
โข Design Thinking for Customer-Centric Innovation
โข Customer Journey Mapping and Analysis
โข Business Model Canvas for Customer-Centric Design
โข Customer Lifetime Value and Profitability
โข Innovation Metrics and KPIs for Customer-Centric Business
โข Collaboration and Co-creation with Customers
โข Change Management and Leadership for Customer-Centric Culture
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