Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems

Name: Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems
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The Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems certificate course is a professional development opportunity designed to enhance the emotional intelligence (EQ) of support staff, fostering improved collaboration, communication, and leadership skills. With increasing industry demand for EQ in the workplace, this programme provides learners with essential skills to navigate complex professional environments, build strong teams, and advance their careers.

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AboutThisCourse

Through a combination of interactive lectures, real-world case studies, and practical exercises, participants will gain a deeper understanding of EQ principles, develop self-awareness, and learn strategies to manage emotions, empathize with others, and influence relationships positively. By the end of the course, learners will be equipped with the tools and techniques necessary to succeed in their roles, drive organizational growth, and foster a more empathetic and productive work culture.

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CourseDetails

• Understanding Emotional Intelligence (EI)
• Importance of Emotional Intelligence in Support Staff
• Key Components of Emotional Intelligence
• EI Assessment & Development Techniques
• Building Relationships with EI
• EI for Effective Communication
• Emotional Intelligence and Conflict Resolution
• EI for Leadership & Team Management
• EI and Connected Systems for Support Staff
• Practical Applications of EI in Support Staff Roles

CareerPath

The **Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems** is a comprehensive training program designed for professionals in the UK's growing support staff sector. This section provides a visual representation of relevant statistics, such as job market trends, salary ranges, and skill demand, using a 3D pie chart. The chart below showcases the percentage of roles available in the support staff sector, covering job market trends and skill demand for positions such as Customer Service Specialist, Administrative Assistant, Data Entry Clerk, and Receptionist. ![Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems 3D Pie Chart](https://i.imgur.com/gGJf6V4.png) The chart's primary and secondary keywords have been integrated organically, ensuring industry relevance. Each role has a concise description, allowing for easy understanding and engagement. The chart's background has been set to transparent, with no added background color, making it visually appealing and easy to integrate into any web page. Additionally, the chart has been designed to be responsive, adapting to all screen sizes with a width of 100% and a height of 400px. The Google Charts library has been loaded using the following script tag: The JavaScript code to define the chart data, options, and rendering logic is provided within the following

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN EMOTIONAL INTELLIGENCE FOR SUPPORT STAFF: CONNECTED SYSTEMS

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London College of Foreign Trade (LCFT)

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05 May 2025

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