Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems
-- ViewingNowThe Executive Development Programme in Emotional Intelligence for Support Staff: Connected Systems certificate course is a professional development opportunity designed to enhance the emotional intelligence (EQ) of support staff, fostering improved collaboration, communication, and leadership skills. With increasing industry demand for EQ in the workplace, this programme provides learners with essential skills to navigate complex professional environments, build strong teams, and advance their careers.
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โข Understanding Emotional Intelligence (EI)
โข Importance of Emotional Intelligence in Support Staff
โข Key Components of Emotional Intelligence
โข EI Assessment & Development Techniques
โข Building Relationships with EI
โข EI for Effective Communication
โข Emotional Intelligence and Conflict Resolution
โข EI for Leadership & Team Management
โข EI and Connected Systems for Support Staff
โข Practical Applications of EI in Support Staff Roles
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