Global Certificate in E-commerce CRM: Customer Relationship Building

Name: Global Certificate in E-commerce CRM: Customer Relationship Building
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The Global Certificate in E-commerce CRM: Customer Relationship Building is a comprehensive course designed to empower learners with essential skills for career advancement in the e-commerce industry. This course highlights the importance of CRM (Customer Relationship Management) in e-commerce, focusing on building long-term customer relationships, enhancing customer experience, and driving sales growth.

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AboutThisCourse

In today's digital age, CRM has become a critical aspect of e-commerce, with businesses seeking professionals who can effectively manage customer relationships and leverage data-driven strategies. This course equips learners with the latest CRM tools, techniques, and best practices, enabling them to excel in their e-commerce careers. By enrolling in this course, learners will gain practical experience in customer segmentation, lead generation, email marketing, social media engagement, and customer loyalty programs. Moreover, they will learn to analyze customer data, identify trends, and make data-driven decisions that drive business growth. With a global certification in e-commerce CRM, learners can demonstrate their expertise and commitment to staying updated with the latest industry trends and best practices.

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CourseDetails

• CRM
• Understanding E-commerce CRM
• Importance of Customer Relationship Building in E-commerce
• Strategies for Effective Customer Relationship Building
• Personalization in E-commerce CRM
• Customer Segmentation and Targeting
• Customer Data Management and Analysis
• Customer Retention and Loyalty Programs
• Measuring the Success of CRM in E-commerce
• Future Trends in E-commerce CRM

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN E-COMMERCE CRM: CUSTOMER RELATIONSHIP BUILDING

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London College of Foreign Trade (LCFT)

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05 May 2025

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