Global Certificate in E-commerce CRM: Customer Relationship Building
-- ViewingNowThe Global Certificate in E-commerce CRM: Customer Relationship Building is a comprehensive course designed to empower learners with essential skills for career advancement in the e-commerce industry. This course highlights the importance of CRM (Customer Relationship Management) in e-commerce, focusing on building long-term customer relationships, enhancing customer experience, and driving sales growth.
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โข CRM
โข Understanding E-commerce CRM
โข Importance of Customer Relationship Building in E-commerce
โข Strategies for Effective Customer Relationship Building
โข Personalization in E-commerce CRM
โข Customer Segmentation and Targeting
โข Customer Data Management and Analysis
โข Customer Retention and Loyalty Programs
โข Measuring the Success of CRM in E-commerce
โข Future Trends in E-commerce CRM
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