Certificate in Conflict Communication Resolution

Name: Certificate in Conflict Communication Resolution
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The Certificate in Conflict Communication Resolution course is a powerful learning opportunity for professionals seeking to enhance their communication skills and effectively manage conflicts in the workplace. This program emphasizes the importance of open, empathetic communication and teaches practical techniques to de-escalate tense situations and foster collaborative environments.

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AboutThisCourse

In today's diverse and fast-paced workplaces, the ability to navigate and resolve conflicts is increasingly vital. This course equips learners with essential skills that are in high demand across industries, empowering them to excel in their careers and contribute to healthier, more productive teams and organizations. By completing this course, learners will have developed a deep understanding of conflict resolution principles and demonstrated mastery of essential communication skills. They will be better prepared to handle challenging situations, reduce workplace tension, and create a more positive, inclusive environment for all stakeholders.

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CourseDetails

• Understanding Conflict
• Identifying Sources of Conflict
• Communication Skills for Conflict Resolution
• Active Listening in Conflict Resolution
• Conflict Resolution Strategies
• Negotiation and Mediation Techniques
• De-escalating Conflicts
• Conflict Resolution in the Workplace
• Building and Maintaining Positive Relationships
• Conflict Resolution Ethics

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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CERTIFICATE IN CONFLICT COMMUNICATION RESOLUTION

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London College of Foreign Trade (LCFT)

AwardedOn

05 May 2025

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