Certificate in Conflict Communication Resolution
-- ViewingNowThe Certificate in Conflict Communication Resolution course is a powerful learning opportunity for professionals seeking to enhance their communication skills and effectively manage conflicts in the workplace. This program emphasizes the importance of open, empathetic communication and teaches practical techniques to de-escalate tense situations and foster collaborative environments.
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GBP £ 140
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โข Understanding Conflict
โข Identifying Sources of Conflict
โข Communication Skills for Conflict Resolution
โข Active Listening in Conflict Resolution
โข Conflict Resolution Strategies
โข Negotiation and Mediation Techniques
โข De-escalating Conflicts
โข Conflict Resolution in the Workplace
โข Building and Maintaining Positive Relationships
โข Conflict Resolution Ethics
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