Professional Certificate in Client Communication: Building Relationships

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The Professional Certificate in Client Communication: Building Relationships is a course designed to enhance your ability to communicate effectively with clients. This program emphasizes the importance of strong client relationships in any industry, and teaches valuable skills such as active listening, clear communication, and conflict resolution.

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AboutThisCourse

As businesses increasingly prioritize customer experience, there is a growing demand for professionals who can build and maintain strong relationships with clients. This course equips learners with the essential skills needed to advance in their careers, and stand out in a competitive job market. Throughout the course, learners will engage in practical exercises and simulations, providing them with the opportunity to practice and refine their client communication skills. By the end of the program, learners will have a deep understanding of the best practices for building and maintaining strong client relationships, and will be well-prepared to succeed in a variety of professional settings.

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CourseDetails


• Effective Listening in Client Communication
• Understanding Client Needs and Expectations
• Building Rapport and Trust with Clients
• Clear and Concise Communication for Client Engagement
• Active Constructive Responding in Client Interactions
• Handling Client Objections and Diffusing Conflicts
• Adapting Communication Style to Client Preferences
• Maintaining Professionalism and Ethics in Client Communication
• Developing and Delivering Client-Focused Presentations
• Evaluating and Improving Client Communication Skills

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN CLIENT COMMUNICATION: BUILDING RELATIONSHIPS
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London College of Foreign Trade (LCFT)
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05 May 2025
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