Professional Certificate in Client Communication: Building Relationships
-- ViewingNowThe Professional Certificate in Client Communication: Building Relationships is a course designed to enhance your ability to communicate effectively with clients. This program emphasizes the importance of strong client relationships in any industry, and teaches valuable skills such as active listening, clear communication, and conflict resolution.
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GBP £ 140
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โข Effective Listening in Client Communication
โข Understanding Client Needs and Expectations
โข Building Rapport and Trust with Clients
โข Clear and Concise Communication for Client Engagement
โข Active Constructive Responding in Client Interactions
โข Handling Client Objections and Diffusing Conflicts
โข Adapting Communication Style to Client Preferences
โข Maintaining Professionalism and Ethics in Client Communication
โข Developing and Delivering Client-Focused Presentations
โข Evaluating and Improving Client Communication Skills
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