Professional Certificate in Online Customer Retention: Smart Systems
-- ViewingNowThe Professional Certificate in Online Customer Retention: Smart Systems is a comprehensive course designed to equip learners with essential skills for career advancement in the customer retention industry. This program focuses on creating smart systems that help businesses keep their customers engaged and satisfied, leading to increased loyalty and profitability.
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⢠Unit 1: Introduction to Online Customer Retention
⢠Unit 2: Understanding Customer Lifetime Value (CLTV)
⢠Unit 3: Smart Systems for Customer Segmentation
⢠Unit 4: Personalization Strategies for Customer Retention
⢠Unit 5: Leveraging Data Analytics in Customer Retention
⢠Unit 6: Email Marketing and Automation for Retention
⢠Unit 7: Social Media Listening and Engagement for Retention
⢠Unit 8: Customer Support and Service in Online Retention
⢠Unit 9: Measuring and Optimizing Customer Retention
⢠Unit 10: Future Trends in Online Customer Retention
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