Professional Certificate in Online Customer Retention: Smart Systems
-- ViewingNowThe Professional Certificate in Online Customer Retention: Smart Systems is a comprehensive course designed to equip learners with essential skills for career advancement in the customer retention industry. This program focuses on creating smart systems that help businesses keep their customers engaged and satisfied, leading to increased loyalty and profitability.
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โข Unit 1: Introduction to Online Customer Retention
โข Unit 2: Understanding Customer Lifetime Value (CLTV)
โข Unit 3: Smart Systems for Customer Segmentation
โข Unit 4: Personalization Strategies for Customer Retention
โข Unit 5: Leveraging Data Analytics in Customer Retention
โข Unit 6: Email Marketing and Automation for Retention
โข Unit 7: Social Media Listening and Engagement for Retention
โข Unit 8: Customer Support and Service in Online Retention
โข Unit 9: Measuring and Optimizing Customer Retention
โข Unit 10: Future Trends in Online Customer Retention
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