Certificate in Tech Support Fundamentals: Impactful Communication
-- ViewingNowThe Certificate in Tech Support Fundamentals: Impactful Communication is a crucial course for those interested in or currently working in tech support. In today's digital age, effective communication skills are vital for providing excellent customer service and solving technical issues efficiently.
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⢠Understanding Tech Support Communication
⢠Effective Listening and Clarification Techniques in Tech Support
⢠Clear and Concise Communication for Tech Support
⢠Empathy and Patience in Tech Support Communication
⢠Non-Verbal Communication in Tech Support
⢠Conflict Resolution in Tech Support
⢠Tech Support Communication Channels and Tools
⢠Writing Effective Tech Support Emails
⢠Professionalism and Etiquette in Tech Support Communication
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