Global Certificate in Communication Terms: Effective Dialogue
-- ViewingNowThe Global Certificate in Communication Terms: Effective Dialogue is a comprehensive course that emphasizes the importance of clear and effective communication in professional settings. This certification equips learners with essential skills necessary for career advancement, such as active listening, empathy, and assertiveness.
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⢠Unit 1: Introduction to Communication Terms
⢠Unit 2: The Power of Effective Dialogue
⢠Unit 3: Active Listening: Keys and Barriers
⢠Unit 4: Non-Verbal Communication and Body Language
⢠Unit 5: Empathy and Emotional Intelligence in Dialogue
⢠Unit 6: Asking Open-Ended Questions
⢠Unit 7: Confirmation and Clarification Techniques
⢠Unit 8: Dealing with Difficult Conversations
⢠Unit 9: Cultural Sensitivity and Global Communication
⢠Unit 10: Building and Maintaining Healthy Relationships through Effective Dialogue
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