Global Certificate in Communication Terms: Effective Dialogue
-- ViewingNowThe Global Certificate in Communication Terms: Effective Dialogue is a comprehensive course that emphasizes the importance of clear and effective communication in professional settings. This certification equips learners with essential skills necessary for career advancement, such as active listening, empathy, and assertiveness.
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โข Unit 1: Introduction to Communication Terms
โข Unit 2: The Power of Effective Dialogue
โข Unit 3: Active Listening: Keys and Barriers
โข Unit 4: Non-Verbal Communication and Body Language
โข Unit 5: Empathy and Emotional Intelligence in Dialogue
โข Unit 6: Asking Open-Ended Questions
โข Unit 7: Confirmation and Clarification Techniques
โข Unit 8: Dealing with Difficult Conversations
โข Unit 9: Cultural Sensitivity and Global Communication
โข Unit 10: Building and Maintaining Healthy Relationships through Effective Dialogue
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