Executive Development Programme in Activewear Customer Service
-- ViewingNowThe Executive Development Programme in Activewear Customer Service certificate course is a crucial training program designed to meet the growing industry demand for experts in activewear customer service. This course emphasizes the importance of understanding customer needs, preferences, and expectations in the activewear industry, and how to exceed them consistently.
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⢠Understanding the Activewear Industry
⢠Customer Service Fundamentals
⢠Activewear Product Knowledge
⢠Communication Skills for Activewear Customer Service
⢠Handling Customer Complaints and Returns in Activewear Customer Service
⢠Building Customer Relationships in Activewear Customer Service
⢠Activewear Customer Service Strategies and Best Practices
⢠Technology in Activewear Customer Service (CRM, chatbots, etc.)
⢠Measuring Success in Activewear Customer Service (KPIs, CSAT, etc.)
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