Masterclass Certificate in Sales Techniques for Hairdressers
-- ViewingNowThe Masterclass Certificate in Sales Techniques for Hairdressers is a specialized course designed to enhance the sales skills of hairdressers. This course is crucial in today's competitive hairdressing industry where upselling services and products can significantly boost a salon's revenue.
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GBP £ 140
GBP £ 202
Save 44% with our special offer
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⢠Sales Fundamentals for Hairdressers: Understanding the basics of sales, including building rapport, identifying customer needs, and overcoming objections.
⢠Product Knowledge and Consultative Selling: Gaining in-depth knowledge of hair care and styling products, and using this information to provide personalized recommendations to clients.
⢠Active Listening and Effective Communication: Developing strong listening skills to truly understand customer concerns, and learning how to communicate in a way that builds trust and rapport.
⢠Cross-Selling and Upselling Techniques: Identifying opportunities to suggest additional products or services that will enhance the client's overall experience and increase revenue.
⢠Closing Techniques and Overcoming Objections: Learning how to close a sale confidently, and addressing common objections or concerns that may arise during the sales process.
⢠Handling Customer Complaints and Building Loyalty: Understanding how to handle customer complaints gracefully, and using these interactions as opportunities to build long-term loyalty and repeat business.
⢠Sales Metrics and Performance Tracking: Learning how to track sales performance, set goals, and measure progress over time to continuously improve sales skills and results.
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