Certificate in Golf Customer Service: Best Practices
-- ViewingNowThe Certificate in Golf Customer Service: Best Practices is a comprehensive course designed to enhance the skills of golf industry professionals. This program focuses on the importance of exceptional customer service in golf facilities, emphasizing its direct impact on business success and customer loyalty.
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⢠Introduction to Golf Customer Service
⢠Understanding the Golf Industry and its Customers
⢠Essential Communication Skills in Golf Customer Service
⢠Managing Customer Expectations in Golf
⢠Handling Customer Complaints and Conflicts in Golf
⢠Cross-cultural Communication in Golf Customer Service
⢠Golf Etiquette and Rules for Customer Service Professionals
⢠Upselling and Customer Retention in Golf
⢠Building Long-term Relationships with Golf Customers
⢠Measuring Customer Satisfaction in Golf Customer Service
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