Certificate in Golf Customer Service: Best Practices
-- ViewingNowThe Certificate in Golf Customer Service: Best Practices is a comprehensive course designed to enhance the skills of golf industry professionals. This program focuses on the importance of exceptional customer service in golf facilities, emphasizing its direct impact on business success and customer loyalty.
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GBP £ 140
GBP £ 202
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โข Introduction to Golf Customer Service
โข Understanding the Golf Industry and its Customers
โข Essential Communication Skills in Golf Customer Service
โข Managing Customer Expectations in Golf
โข Handling Customer Complaints and Conflicts in Golf
โข Cross-cultural Communication in Golf Customer Service
โข Golf Etiquette and Rules for Customer Service Professionals
โข Upselling and Customer Retention in Golf
โข Building Long-term Relationships with Golf Customers
โข Measuring Customer Satisfaction in Golf Customer Service
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