Certificate in Phone Support Best Practices
-- ViewingNowThe Certificate in Phone Support Best Practices course is a crucial training program that equips learners with the essential skills needed for success in phone-based customer support roles. This course is increasingly important in today's remote work environment where phone support is a vital communication channel between businesses and their customers.
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Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Effective Communication in Phone Support
โข Phone Support Best Practices
โข Active Listening Skills for Phone Support
โข Handling Customer Complaints and Escalations
โข Phone Support Etiquette and Professionalism
โข Product Knowledge for Phone Support
โข Time Management in Phone Support
โข Phone Support Metrics and KPIs
โข Utilizing Phone Support Tools and Software
โข Continuous Improvement in Phone Support
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