Executive Development Programme in Trustworthy Support Practices
-- ViewingNowThe Executive Development Programme in Trustworthy Support Practices certificate course is a comprehensive program designed to meet the growing industry demand for skilled support professionals. This course emphasizes the importance of trust, reliability, and ethical conduct in providing top-notch customer support.
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โข Trustworthy Support Practices
โข Building Trust and Credibility
โข Ethical Decision Making in Support
โข Communication and Active Listening Skills
โข Data Privacy and Security in Support
โข Managing Customer Expectations
โข Conflict Resolution and De-escalation
โข Continuous Learning and Improvement
โข Measuring and Analyzing Support Metrics
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