Executive Development Programme in Trust-Centered Support
-- ViewingNowThe Executive Development Programme in Trust-Centered Support is a certificate course designed to emphasize the importance of trust in customer support roles. With the rapid growth of customer-centric industries, there is an increasing demand for professionals who can build and maintain strong relationships with customers.
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โข Trust-Centered Support: An Introduction
โข Understanding Trust in Customer Support
โข Building Trust with Effective Communication
โข Trust and Empathy: Humanizing Customer Support
โข Trust in Leadership: Influencing Organizational Culture
โข Trust and Accountability: Managing Expectations
โข Trust-Centered Problem-Solving and Conflict Resolution
โข Continuous Improvement: Metrics and Feedback in Trust-Centered Support
โข Developing and Leading Trust-Centered Teams
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