Masterclass Certificate in Assertive Communication: Confidence Building
-- ViewingNowThe Masterclass Certificate in Assertive Communication: Confidence Building is a comprehensive course designed to empower learners with the skills necessary to excel in their careers. In today's fast-paced and competitive work environment, assertive communication is essential for success.
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โข Understanding Assertive Communication: Definition and Importance
โข Identifying Communication Styles: Assertive, Aggressive, Passive, and Passive-Aggressive
โข Assertiveness Techniques: "I" Statements, Broken Records, and Fogging
โข Conflict Resolution Skills: Active Listening, Empathy, and Win-Win Negotiation
โข Body Language and Nonverbal Communication: Maintaining Eye Contact, Facial Expressions, and Posture
โข Assertiveness in the Workplace: Setting Boundaries, Dealing with Difficult Colleagues, and Requesting Feedback
โข Assertive Parenting: Setting Expectations, Encouraging Independence, and Managing Conflict
โข Assertiveness in Relationships: Expressing Needs, Managing Conflict, and Building Trust
โข Overcoming Obstacles to Assertiveness: Dealing with Anxiety, Low Self-Esteem, and Anger Management
โข Practicing Assertiveness: Role-Playing Scenarios, Real-Life Applications, and Continuous Improvement
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