Masterclass Certificate in Assertive Communication: Confidence Building

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The Masterclass Certificate in Assertive Communication: Confidence Building is a comprehensive course designed to empower learners with the skills necessary to excel in their careers. In today's fast-paced and competitive work environment, assertive communication is essential for success.

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About this course

This course teaches learners how to express their thoughts, feelings, and beliefs in a direct, honest, and respectful manner, while also taking into account the rights and needs of others. By mastering the art of assertive communication, learners can build confidence, improve their relationships, and enhance their professional image. The course covers a range of topics, including setting boundaries, active listening, handling conflict, and negotiating effectively. With a certificate in Assertive Communication, learners can demonstrate to employers their commitment to personal and professional development, setting themselves apart in a crowded job market. This course is in high demand across various industries, making it an excellent investment in your career advancement.

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Course Details

• Understanding Assertive Communication: Definition and Importance
• Identifying Communication Styles: Assertive, Aggressive, Passive, and Passive-Aggressive
• Assertiveness Techniques: "I" Statements, Broken Records, and Fogging
• Conflict Resolution Skills: Active Listening, Empathy, and Win-Win Negotiation
• Body Language and Nonverbal Communication: Maintaining Eye Contact, Facial Expressions, and Posture
• Assertiveness in the Workplace: Setting Boundaries, Dealing with Difficult Colleagues, and Requesting Feedback
• Assertive Parenting: Setting Expectations, Encouraging Independence, and Managing Conflict
• Assertiveness in Relationships: Expressing Needs, Managing Conflict, and Building Trust
• Overcoming Obstacles to Assertiveness: Dealing with Anxiety, Low Self-Esteem, and Anger Management
• Practicing Assertiveness: Role-Playing Scenarios, Real-Life Applications, and Continuous Improvement

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Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
MASTERCLASS CERTIFICATE IN ASSERTIVE COMMUNICATION: CONFIDENCE BUILDING
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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