Advanced Certificate in Crisis Communication Protocols and Procedures
-- ViewingNowThe Advanced Certificate in Crisis Communication Protocols and Procedures is a comprehensive course designed to prepare learners for handling communication during organizational crises. This program emphasizes the importance of effective communication in maintaining reputation, ensuring business continuity, and fostering trust with stakeholders.
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Here are the essential units for an Advanced Certificate in Crisis Communication Protocols and Procedures:
โข Crisis Communication Fundamentals
โข Identifying and Assessing Crisis Situations
โข Crisis Communication Planning and Strategy
โข Media Relations in Crisis Communication
โข Social Media and Crisis Communication
โข Internal Communication During a Crisis
โข Stakeholder Engagement and Communication
โข Crisis Communication Ethics and Legal Considerations
โข Case Studies and Real-World Examples of Crisis Communication
โข Evaluating and Improving Crisis Communication Strategies
These units cover the critical concepts and practical skills necessary to develop and execute effective crisis communication protocols and procedures.
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