Advanced Certificate in Crisis Communication Protocols and Procedures

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The Advanced Certificate in Crisis Communication Protocols and Procedures is a comprehensive course designed to prepare learners for handling communication during organizational crises. This program emphasizes the importance of effective communication in maintaining reputation, ensuring business continuity, and fostering trust with stakeholders.

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About this course

In an era of heightened public scrutiny and rapid information dissemination, there is a growing industry demand for professionals who can manage communication strategies during critical situations. This course equips learners with essential skills for career advancement, including crisis identification, strategic planning, message development, and media relations. By completing this program, learners will demonstrate a mastery of crisis communication principles, thereby enhancing their value to employers and advancing their careers in communication, public relations, and related fields.

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Course Details

Here are the essential units for an Advanced Certificate in Crisis Communication Protocols and Procedures:


• Crisis Communication Fundamentals
• Identifying and Assessing Crisis Situations
• Crisis Communication Planning and Strategy
• Media Relations in Crisis Communication
• Social Media and Crisis Communication
• Internal Communication During a Crisis
• Stakeholder Engagement and Communication
• Crisis Communication Ethics and Legal Considerations
• Case Studies and Real-World Examples of Crisis Communication
• Evaluating and Improving Crisis Communication Strategies

These units cover the critical concepts and practical skills necessary to develop and execute effective crisis communication protocols and procedures.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN CRISIS COMMUNICATION PROTOCOLS AND PROCEDURES
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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