Executive Development Programme in Customer Flow Mapping
-- ViewingNowThe Executive Development Programme in Customer Flow Mapping is a certificate course designed to empower professionals with the essential skills to optimize customer journey touchpoints. This programme emphasizes the importance of understanding customer needs and expectations, and how to design and implement effective flow maps to streamline customer experiences.
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ใณใผใน่ฉณ็ดฐ
โข Customer Flow Mapping Fundamentals
โข Understanding Customer Journey
โข Mapping Touchpoints in Customer Journey
โข Process Analysis for Customer Flow Mapping
โข Leveraging Technology in Customer Flow Mapping
โข Data Analysis for Customer Flow Optimization
โข Stakeholder Management in Customer Flow Mapping
โข Design Thinking for Customer Flow Mapping
โข Implementing Customer Flow Mapping Changes
โข Continuous Improvement in Customer Flow Mapping
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