Executive Development Programme in Salon Customer Service Fundamentals
-- ViewingNowExecutive Development Programme in Salon Customer Service Fundamentals: a certificate course designed to enhance professional skills in the beauty and wellness sector. This programme emphasizes the importance of exceptional customer service, a critical factor in this industry's success.
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โข Salon Customer Service Foundations
โข Understanding the Salon Customer Experience
โข Importance of Effective Communication in Salon Customer Service
โข Managing Customer Expectations in Salon Services
โข Building Long-Term Customer Relationships in Salons
โข Handling Customer Complaints and Diffusing Conflicts
โข Utilizing Customer Feedback to Improve Salon Services
โข Salon Sales and Upselling Techniques for Enhanced Customer Service
โข Developing a Customer-Centric Salon Culture
โข Measuring Salon Customer Service Success and KPIs
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