Professional Certificate in Strategic Crisis Communication Planning and Execution
-- ViewingNowThe Professional Certificate in Strategic Crisis Communication Planning and Execution is a vital course that equips learners with the essential skills to manage and navigate through crises effectively. In today's rapidly changing world, organizations face various crises that can significantly impact their reputation, revenue, and stakeholder relationships.
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À propos de ce cours
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à 2-3 heures par semaine
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Détails du cours
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Strategic Crisis Communication Planning: This unit covers the basics of creating a crisis communication plan, including identifying potential crises, setting communication goals, and determining key messages.
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Stakeholder Identification and Analysis: This unit focuses on identifying and analyzing stakeholders to determine their interests, expectations, and potential impact on the organization during a crisis.
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Crisis Communication Team and Roles: This unit covers the importance of having a crisis communication team and defining roles and responsibilities within the team.
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Message Development and Delivery: This unit focuses on developing clear, concise, and accurate messages that can be delivered through various channels during a crisis.
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Social Media and Digital Communication: This unit covers the use of social media and other digital communication channels during a crisis, including best practices for monitoring and responding to online conversations.
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Media Relations and Spokesperson Training: This unit covers working with the media during a crisis, including how to prepare spokespeople, conduct press conferences, and manage media inquiries.
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Monitoring and Evaluation: This unit focuses on monitoring the effectiveness of crisis communication efforts and evaluating the impact of the communication strategy.
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Ethics and Legal Considerations: This unit covers the ethical and legal considerations of crisis communication, including privacy, confidentiality, and defamation.
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Case Studies and Real-World Examples: This unit provides real-world examples and case studies of crisis communication planning and execution to illustrate best practices and potential challenges.
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Practical Exercises and Simulations: This unit includes practical exercises and simulations to help learners apply the concepts and skills covered in the course to real-world scenarios.
Parcours professionnel
Exigences d'admission
- Compréhension de base de la matière
- Maîtrise de la langue anglaise
- Accès à l'ordinateur et à Internet
- Compétences informatiques de base
- Dévouement pour terminer le cours
Aucune qualification formelle préalable requise. Cours conçu pour l'accessibilité.
Statut du cours
Ce cours fournit des connaissances et des compétences pratiques pour le développement professionnel. Il est :
- Non accrédité par un organisme reconnu
- Non réglementé par une institution autorisée
- Complémentaire aux qualifications formelles
Vous recevrez un certificat de réussite en terminant avec succès le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipée du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison régulière du certificat
- Inscription ouverte - commencez quand vous voulez
- Accès complet au cours
- Certificat numérique
- Supports de cours
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