Executive Development Programme in Upselling Customer Acquisition
-- ViewingNowThe Executive Development Programme in Upselling Customer Acquisition is a certificate course designed to empower professionals with the skills to drive growth and revenue. This program emphasizes the importance of upselling and customer acquisition, providing learners with industry-leading strategies and techniques to enhance customer experience and boost sales.
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ร propos de ce cours
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2 mois pour terminer
ร 2-3 heures par semaine
Commencez ร tout moment
Aucune pรฉriode d'attente
Dรฉtails du cours
โข Understanding Upselling and Customer Acquisition: This unit will cover the basics of upselling and customer acquisition, including definitions, benefits, and strategies.
โข Identifying Upsell Opportunities: This unit will teach participants how to identify upsell opportunities and evaluate customer readiness.
โข Building Customer Relationships: This unit will focus on building strong customer relationships, including communication skills, trust-building, and conflict resolution.
โข Product Knowledge and Recommendations: This unit will cover product knowledge and how to make personalized recommendations to customers.
โข Pricing Strategies for Upselling: This unit will discuss different pricing strategies that can be used to increase upselling revenue.
โข Measuring Upselling Success: This unit will teach participants how to measure the success of their upselling efforts, including metrics and analytics.
โข Overcoming Objections and Closing Sales: This unit will cover common objections and how to overcome them, as well as strategies for closing sales.
โข Customer Retention and Loyalty: This unit will focus on customer retention and loyalty, including strategies for reducing churn and increasing customer lifetime value.
โข Ethics in Upselling: This unit will discuss ethical considerations in upselling, including best practices and potential pitfalls.
Parcours professionnel
Exigences d'admission
- Comprรฉhension de base de la matiรจre
- Maรฎtrise de la langue anglaise
- Accรจs ร l'ordinateur et ร Internet
- Compรฉtences informatiques de base
- Dรฉvouement pour terminer le cours
Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.
Statut du cours
Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :
- Non accrรฉditรฉ par un organisme reconnu
- Non rรฉglementรฉ par une institution autorisรฉe
- Complรฉmentaire aux qualifications formelles
Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipรฉe du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison rรฉguliรจre du certificat
- Inscription ouverte - commencez quand vous voulez
- Accรจs complet au cours
- Certificat numรฉrique
- Supports de cours
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