Executive Development Programme in Sales Negotiations: Customer Deals
-- viewing nowThe Executive Development Programme in Sales Negotiations: Customer Deals is a certificate course designed to enhance your negotiation skills in sales and customer deal-making. This program is crucial in today's business landscape, where effective negotiation can significantly impact a company's bottom line.
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Course Details
• Understanding Sales Negotiations: Exploring the dynamics of sales negotiations, identifying negotiation styles, and learning strategies to reach a win-win agreement.
• Preparing for Sales Negotiations: Conducting market research, setting objectives, and understanding customer needs to build a strong foundation for successful negotiations.
• Building Rapport and Trust: Developing interpersonal skills, active listening, and effective communication to establish a positive relationship with customers.
• Value Proposition and Pricing Strategies: Highlighting unique selling points, negotiating price points, and applying creative pricing techniques to maximize sales.
• Handling Objections and Closing Deals: Identifying customer objections, addressing concerns, and employing persuasive closing techniques to secure customer deals.
• Negotiating Contracts and Agreements: Drafting clear and concise contracts, understanding legal terms, and negotiating clauses to protect business interests.
• Managing Conflict and Difficult Situations: De-escalating tense interactions, finding common ground, and maintaining professionalism during challenging negotiations.
• Post-Negotiation Follow-up and Evaluation: Maintaining customer relationships, evaluating negotiation outcomes, and identifying areas for improvement in future sales negotiations.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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