Certificate in Effective Business Emails: Strategic Insights
-- ViewingNowThe Certificate in Effective Business Emails: Strategic Insights is a comprehensive course designed to enhance your professional communication skills. In today's digital world, effective business emailing is a critical skill that can significantly impact your career growth.
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GBP £ 140
GBP £ 202
Save 44% with our special offer
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• Email Etiquette: Using professional language, proper salutations and sign-offs, and appropriate tone.
• Writing Clear and Concise Messages: Avoiding unnecessary words, using bullet points, and focusing on the main point.
• Crafting Effective Subject Lines: Using specific and relevant information, avoiding spammy language, and creating urgency.
• Managing Email Overload: Using filters, folders, and labels, setting aside dedicated email time, and prioritizing important messages.
• Communicating with Confidence: Expressing opinions clearly, using assertive language, and avoiding apologetic phrases.
• Handling Difficult Conversations: Addressing conflicts, giving feedback, and saying no with tact and diplomacy.
• Building Relationships: Using email to build and maintain professional relationships, networking, and following up.
• Using Email Tools and Features: Scheduling emails, setting reminders, and using email templates.
• Ensuring Email Security: Using encryption, avoiding phishing scams, and protecting sensitive information.
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